SiteGround vs HostGator- Comparison of Hosting 2019
SiteGround vs HostGator- Comparison of Hosting 2019
SiteGround vs HostGator are two of the biggest names in web hosting today. With so many reviews out there, it can still be a bit daunting to take that step forward and really choose your future host. We understand that, and to help you a little more, we go further and let these two knock it down.
Keep in mind that it is very easy to take the characteristics and specifications of each one and compare them with each other. Instead, what we are going to do is present key areas in which even a small difference is important.
Through the review, keep in mind that what we are looking for is not simply the performance, but also the general attitude of the hosting providers towards the businesses, as well as the way in which they approach and treat the clients.
In general, let’s examine specifically;
- Performance (Speed and Uptime)
- Customer Support
Siteground vs Hostgator: Comparison table 2019
|Price||Starts at $3.95/Month||Starts at $5.95/Month|
|Average Load Time||0.74s||1.35s|
|Backups||UP to 10GB||Unlimited|
|Reasons to buy||One of the fastest hosting plansA dedicated team of WordPress experts||Plans are built on VPS with integrated W3 caching systemAdvertising credit and offers|
|Cons||Renewal costs are 70% higher||Pricing plans are expensive|
|Click here to 70% Off SiteGround||Click here to get started|
The History of Siteground vs Hostgator
Started in just two years apart, SiteGround and HostGator have a long history to support their game. With approximately 15 years in the industry, these two giants have grown and developed a portfolio of products that range from shared hosting to business-scale offers.
However, HostGator’s history is not as clean as that of SiteGround, as it was purchased by Endurance International Group (NASDAQ: EIGI) in 2012. This was after a group of hackers attacked the provider’s database. HostGator billing software. As a result, user information and 500,000 credit cards, website files and cPanel configuration records were leaked.
Unfortunately, after the acquisition, EIG will face several critical incidents of server outages in 2013. For a hosting provider, this is something lethal and has made HostGator get off to a bad start. We understand that some things may simply not be the supplier’s fault, but even so, it happened.
Although both are excellent for integrating WordPress with just one click, the initial prices of your WordPress plans are much lower than most competitors.
Frankly, Siteground is better integrated into WordPress. In fact, it is one of the three providers recommended by WordPress (the others are Bluehost and Dreamhost). Even your cheapest plan comes with essential WordPress features, some with excellent value for your money.
Siteground recently added a free site transfer with their plans to facilitate the transfer to them and simply to clarify that they do not need a WordPress hosting plan to host a WP website
Siteground vs Hostgator Services Breakdown
I must admit that this is going to be a very close comparison since both SiteGround and Hostgator are among the best web hosting services in the world. However, if you look at some of the key factors that make up a good website server and comparison, it is quite clear which is the best option.
I will use the following factors for the comparison of Siteground vs. Hostgator:
- Server Uptime
- Server speed
- Response Time
- Data Center Quality
- Pricing Plans
- Customer Care and Technical Support
- Control Panel User Interface
- Extra Perks
Although the comparison between Siteground and Hostgator is definitely close, I will grade each key metric on a scale of 5 to ensure that it is clear which one is better.
Fun Fact: SiteGround is one of the only 3 hosts anywhere in the world recommended by the WordPress organization. This recommendation has a good reason, since SiteGround offers a technology environment that is specifically optimized for WordPress websites.
SiteGround vs HostGator: Servers Uptime
Why is this important?
Uptime is a critical measure of web hosting, it is the total amount of time that a company’s servers are up and running, operating and serving effective websites for their clients.
SiteGround Uptime (5/5)
SiteGround has a 99.9% availability guarantee. This guarantee applies in all areas, regardless of the server plan you have. However, much of its strength lies in its personalized programming, such as the detection system they built, which detects possible downtime problems and automatically corrects them.
SiteGround tracks all servers in real time, which is much more efficient than most competitors who track it in 1 to 5 minutes. The problems are solved much faster and there is less downtime in general compared to other hosting.
HostGator Uptime (4/5)
Similarly, HostGator also guarantees the delivery of a 99.7% uptime guarantee.
Note: the word “guarantee” is quite questionable because if they do not reach this level, they are not required to give you credit for the next month of accommodation.
You get this guarantee, regardless of whether you buy the smallest budget plan, the reseller plan or simply use your more sophisticated dedicated server technology. A separate guarantee of the offer is the additional coverage for the clients of the network.
The verdict: Siteground has a better uptime compared to Hostgator.
SiteGround vs HostGator: Website Speed test
Why is this important?
To measure them accurately, I’ll use an important metric called TFFB (Time to First Byte) that defines how quickly the host server sends the first byte of data when answering a request.
Here are the results of SiteGround vs. HostGator with respect to TFFB:
Siteground Website Speed test (4/5)
SiteGround has a fast and good quality server speed based on the unique quality of many open source projects: they respond extremely well to caching systems.
In addition, its significant investment in VPS servers using the Supermicro server chassis, Dual AMD Opteron CPUs, SuperCacher and RAID 10 Disk arrays definitely gives them a boost compared to Hostgator.
Fun Fact: SiteGround created SuperCacher, a custom caching add-on that makes things move quickly.
Hostgator Website Speed Test (3/5)
HostGator, on the other hand, is more focused on using good equipment and additional server layers to allow faster speeds and better overall service.
Fun fact: if you are in Australia, you will experience better speeds compared to Siteground, since the latter does not have a data center, but the first one does.
The Verdict: Siteground is better.
The TFFB for Hostgator is 0.37s while for SiteGround it is slightly better at 0.3s
The average speed of a website hosted on SiteGround (10 optimized sites): 1.1 seconds, while on HostGator (optimized sites 10): 1.25 seconds.
Based on these results, the inference is clear that Siteground is better in terms of pure speed.
Uptime Guarantee – Can They Keep It Up?
For a while, I’ve had these two hosts on our radar and I’ve been collecting information about uptime on them. This is an area in which both perform well and should not be ruled out. With that in mind, let’s dig a little deeper and we’ll see what their Terms of Service (ToS) say:
SiteGround uptime in ToS
“The reliable SiteGround hosting service is backed by an industry-leading Service Level Agreement (SLA). We guarantee network uptime 99.9% of the time over a 12-month period, as of the date In which you request your account, if we fall below that, we will notify you by email and we will automatically compensate your account as follows:
- 100% – 99.9% availability: no compensation
- 99.9% – 99.00% availability: 1 month of free hosting
- An additional month of free accommodation for every 1% of lost activity time below 99.00%. “
HostGator uptime in ToS
“The Terms of Service, Section 15, contain accurate and up-to-date information on the HostGator Availability Guarantee in its entirety. This article is only intended to help explain the rules you accept.
- If a shared or reseller server does not meet the 99.9% uptime guarantee, you can receive one (1) credit month for that package in your account.
- The approval of any credit is at the sole discretion of HostGator and may depend on the justification provided. “
However, if you look carefully at these two sets of quotes, you will notice a big difference. Yes, uptime is mentioned and guaranteed, but while SiteGround is explicit in stating that it will compensate for exceeding established downtime, HostGator has tried to be thinner on the matter. Try to get away with what I like to call the “guarantee without meaning”.
This means that it is simply put there to show, since the company reserves the right not to compensate a client, without even indicating any reason why. Logically, you could simply deny all attempts to claim compensation for downtime. What a shame in your HostGator!
Here’s why Siteground is faster than HostGator:
SiteGround vs HostGator: Server Response Time
Fundamentally, a web server is a really huge hard drive in a secure and off-site location. You know those huge rooms with lots of geek-looking hardware stacked on top of each other like towers. The speed of the machines will have a great impact on the speed of your website.
SiteGround Server Response Time (4/5)
However, SiteGround, which put customer service first and satisfaction first of all, intentionally keeps the load on its servers! This is because there is no room to allow peaks and waves and other seasonal increases, such as during vacations towards the end of the year.
HostGator Server Response Time (3/5)
HostGator, on the other hand, has a pretty impressive array of server arrays, which work in perfect harmony to maintain balance and ensure stability.
The verdict: Although the benchmarks are not exactly accurate, since most of them are on dedicated servers, while most customers use a shared hosting plan, it is clear that Siteground is excellent for handling large loads of servers with its unique approach compared to Hostgator.
SiteGround vs Hostgator: Data Center Quality
Why is this important?
The location of the data centers of the hosting provider is extremely important for your company, since the speed at which your customers can access your website depends on how close they are to the data center you choose.
Security and back-up facilities in the data center are also important to ensure that your website stays online as much as possible.
HostGator Data Centers (3/5)
The association of HostGator with Softlayer has allowed them to have data centers in multiple locations. Softlayer has some of the best data centers in the world equipped with power generators, several power supplies and constant server monitoring along with the best UPS backup facilities.
Siteground, on the other hand, has three data centers located in Chicago, Amsterdam and Singapore. These are also equipped with some hardware of the best quality. These data centers also have physical security, so the data on the client’s website is much safer at all times.
SiteGround Data Centers (4/5)
In addition, SiteGround has these data centers in strategically chosen areas to help provide its users with faster processing based on their location. To top it off, it also offers free CDN, which adds 23 locations around the world to improve the efficiency of its clients’ websites.
Fun fact: SiteGround plans use Cloudflare CDN (content delivery network). This means that your site can be delivered to visitors from approximately 100 data centers instead of relying on just one. The network will detect which is the closest to your web visitor and will serve you the nearest website.
The verdict: Siteground data centers are a bit better
Quality over quantity such as Siteground has full ownership over their data centers, they undoubtedly have a superior infrastructure to offer better hosting services.
SiteGround vs Hostgator: Pricing
Hosting websites is without doubt one of the highest discs that increase the cost of starting a website. Due to the high cost, it is extremely important to invest in something that works effectively and efficiently to support your website, especially since beginners do not have the capacity to spend thousands of dollars on accommodation.
The HostGator Server Pricing (2/5)
The HostGator offers 3 upgradable plans for shared web hosting that start at $3.96 a month.
The HostGator provides the following plans for websites with higher plans:
- Reseller Hosting – $19.96 per month
- VPS Hosting – $11.97 per month
- Dedicated Hosting – $105 per month
SiteGround Server Pricing (3/5)
Just like HostGator, SiteGround also has three shared website hosting plans that can also be upgraded in the future.
Note: Monthly limit of these plans is 100,000 visits which are perfect for bloggers and marketers.
Below are the prices of the three different types of web hosting Plans provided by Siteground:
- Web Hosting – $3.95 per month
- Cloud Hosting – $54.00 per month
- Dedicated Hosting – $217.50 per month
The verdict: What has a better price plan?
Both companies have similar similar features that are offered at almost the same prices, however, the amount of discounts you get with SiteGround is much better than many other web hosting services, including HostGator.
Basically, you get the same great features that SiteGround brings with it, but for half the price. What could not be loved?
Note: Siteground renovation costs are quite high, so be sure to get a longer plan to save more in the long term.
SiteGround vs Hostgator: Customer Support
While each hosting provider has some form of technical support, what they offer and how well they do it is a critical factor. In this case, our two hosts offer a wide variety of support options including telephone and live chat.
“Do you hate waiting for the next available agent? We also.
We exaggerate all the shifts so that there is always someone who handles the phone or online chat, so you do not have to wait more than a few seconds for the next available operator. We also evaluate the speed of each employee, as well as the performance of the team as a whole, on a regular basis. “
In addition to the problem related to hosting, SiteGround also supports a wide variety of web problems (such as add-ons and extensions) as stated in the following video:
HostGator, on the other hand, simply organizes all support options on a single page, easily accessible. However, EIG, the current owner of HostGator, has often had scathing complaints about its customer service in general. In fact, even your own staff complains about the attitude of the company when it comes to customer service:
SiteGround vs Hostgator: Security
To test the security protocols of both hosts, we performed a two-part test: the first part was to enter random alphanumeric combinations, thus presenting the system with the characteristics of a brute force attack. The second phase involved trying to seduce customer service to deliver the information. So, how did SiteGround vs HostGator go?
Despite allowing us to log in after a long series of attempts, SiteGround refused to provide credentials through customer service unless the requesting party had access to the email address attached to the account, the phone number provided in the register or you could send a copy of your ID and credit card in the account.
Although they did not have access to the completely closed page, they certainly did not allow us to recover our credentials due to our way of doing it with words.
As with SiteGround, HostGator was a bit permissive with the number of times they allowed us to fake a brute force attack without blocking the account. However, they shone spectacularly when it came to the response of customer service to our tricks. Unable to access the email attached to the account, they requested an identification and a bank account statement to corroborate our identity, so, in this regard, HostGator wins the combination between SiteGround and HostGator.
HostGator Vs SiteGround – Control Panel
The Control Panel is where you manage the entire back-end part of your website. This is where the main design changes are made, the coding changes of your website. The ease and flexibility in the use of the control panel play an enormous role in the successful and rapid development of your website.
Both this accommodation and Cpanel use its control panel, except in some design changes and features, most of the functionalities are the same.
SiteGround cPanel: Try Demo
HostGator cPanel: Try Demo
SiteGround vs HostGator: Who Comes Out on Top?
SiteGround gives the table uniformity of host speed and incredible customer service, while HostGator takes care of those who might be concerned about disk space limits.
However, due to its high performance quality, the intuitiveness of its menu and the first class customer service that they rendered, SiteGround makes us want to say: “See you later, HostGator”.